Today's customers are having their service expectations reshaped by advances in consumer technology, and will become increasingly frustrated when having to engage with brands that don't perform to the same levels as their best practice competitors, according to Sabio, which has outlined 2016's top technology trends for more effective customer engagement.Sabio's Head of Consultancy, Stuart Dorman, says that offering more intelligent service and making it easier to engage can make a huge difference, not only by helping organisations to optimise operational performance, but also in terms of freeing up customer time so that they can actually spend more of their lives doing what they actually want to do. 64.180.55.243 This article is copyright 2015 TheWiseMarketer.com.Among Sabio's top trends for more effective customer engagement | Public Relations & Social Media Insight
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